Shipping & Payments
ELAN is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except, Sunday & public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through premier courier agencies and incase of non-availability of courier service at the delivery location, parcel will be sent via insured registered post parcel
DOMESTIC AND INTERNATIONAL SHIPPING
For domestic buyers, orders are shipped through registered domestic courier companies. These orders will be shipped within 15business days, or as per the delivery date agreed at the time of order confirmation and Courier Company shipment delivery norms.
Please note Sunday and Public Holidays are not set as working days for standard deliveries.
For International buyers, orders are shipped and delivered through registered international courier companies. Please allow 15 working days to dispatch international orders.
Shipping and handling rates may vary based on product, packaging, size, volume, type and other considerations. The shipping and handling charges are given at the time of check out and consumers will know about this before making payments.
Shipping is free on all products on the store at this time.
Non-availability on Delivery
Our delivery partners will attempt to deliver the package twice before it is returned back to us. Please provide your complete & accurate address including zip code and mobile number in the delivery address, as it will help in making a faster delivery.
Modes of Payment
For shipping to India we accept all major debit & credit cards (including Master, Visa & American Express) and provide Net Banking Option across major banks via our Third-party payment gateway, Payu and Cash On Delivery (available in select pincodes)
For international orders, we will be providing the option for customers to use Paypal as a payment gateway.
For any shipping & payment related query please contact our customer care at firstname.lastname@example.org or call us on 079 2656 9699